North Pole Cooling has a reputation as a skilled, reliable provider of air conditioning solutions throughout New York City. But don’t take our word for it – just ask our customers.
Highly recommended!!! Amazing service! We are so happy with our new AC units. Right of the bat Susie was so kind and helpful in determining what type of AC we needed for our apartment. She was thorough and knowledgeable in advising size, unit and brand. She was also accommodative in getting the units installed ASAP (like the very next day). We removed three old and heavy Window AC units and installed 3 brand new units! The price was reasonable and the work was excellent. Thank you North Pole Cooling Co! We are loving our new AC 🙂
From beginning to end, I had a great experience with North Pole Cooling Corp. They are licensed to install air conditioners safely in NYC and my apartment building recommended them. The woman I spoke with over the phone was very polite and friendly, and she squeezed me in for an air conditioner installation the next day. Jose and Josh came by with smiles and all of their supplies, installed my air conditioner beautifully, and left the place spotless. They were professional and courteous, and I have 0 complaints! My apt is nice and cool, for the same price range of installation quotes I received from other companies! Thanks!
Highly recommended. Honest and first rate. Jason’s Friedrich window air conditioner recommendations were exactly right for form and function. His focus was on client satisfaction, not on trying to maximize his profit. He came with Angelo to measure the windows, and it was Angelo and a colleague who arrived on time and did a clean installation of each unit, and worked to ensure the airflow directions were as required. We look forward to storing our units with them next fall.
North Pole Cooling Corp did a wonderful job installing my ac. For setting up the appointment, Jason was extremely prompt and flexible with working around my schedule to install the ac asap. We provided our own AC and Jason quoted me a price better/comparable to Home Depot’s independent contractors. While others make you buy the window bracket, they include it in their install price.
For the install, Jose and Josh were fantastic. They were quick, friendly, professional and extremely efficient. They were in an out of the apartment in les than 30min and did a great job with the install. Would definitely recommend to a friend.
Incredible service, gracious demeanor, these guys are the best. I asked for a spring power cleaning and they even replaced the broken plastic container inside that holds it all together and and the front grillwork. I wouldn’t go anywhere else.
Jose & Josh did a wonderful job! They helped move our AC from one apartment to the next, while installing white panel on the sides for a larger window. They were friendly, efficient, and professional; excellent at what they do!
I was referred to them by Friedrich’s excellent warranty coverage. North Pole was quick to come out to my apartment and sent a friendly person to help in these desperate times of need when it comes to air conditioning. I’m glad companies like this still exist. Thanks.
Very responsive (day and night, weekdays and weekends) and competent. Our heating issues were pretty complex and urgent, but they got the job done. Best experience we’ve had with electricians/contractors generally in Brooklyn.
Personal Customer Service
North Pole Cooling stands behind every sale and installation. Got a problem? Call us and connect with a member of our experienced staff. We'll have you back up and running in no time.
At North Pole Cooling, we know life doesn't begin at 9 AM, nor does it end at 5. That's why we offer a flexible service and maintenance schedule. We'll work with you to make sure we're there when it's easy for you to be there.
Fast Response Time
From our sales team to our service technicians, North Pole Cooling is proud to be one of the most responsive companies in the industry.
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